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Arbol documentation

Learn to use Raíz, Agenda, Ámbar and Account step by step, and to build on the Arbol API.

Updated

Arbol helps clinics and hospitals answer, schedule and follow up with their patients. Here you learn to use it, one task at a time, whether you’re on the clinic’s team or a developer.

How it works

Arbol puts AI agents on your institution’s phone, WhatsApp and web chat. They answer during the hours your team sets, after office hours too; they book on the calendar you already use, confirm appointments, offer freed slots again and keep every conversation on record for your team to review.

  1. The patient writes or calls

    By phone, WhatsApp or your website’s chat.
  2. Raíz answers

    With your institution’s name and what your team taught it.
  3. It books the appointment

    In Agenda or in the calendar you already use.
  4. Your team reviews and decides

    Every conversation is on record; whatever needs a person goes to your team.

Your organization uses the Arbol products it has signed up for. They all share your sign-in, your organization and your roles:

Product What it’s for
Raíz The agents that answer and call your patients. The apps show it as Contactabilidad.
Agenda Your professionals’ and sites’ schedules: appointments, working hours, services and the waiting list. It’s optional: if you already have one, Arbol works on yours.
Ámbar Governance: who to look after first and why, and how far you are from meeting your contract. In early access.
Account Your organization: its members and roles, its API keys and its integrations.

Arbi is your team’s assistant: you ask it for a report, a list or a campaign as you’d ask a colleague, in the app or on WhatsApp. See Arbi.

Choose your path

For AI agents

Every page is also available as Markdown: add index.md to its address. The whole site’s index is at /llms.txt, and the skills for agents at /.well-known/agent-skills/index.json. More in Docs for AI agents.

Need help?

If something doesn’t work the way a guide describes, or you don’t see an option a guide mentions, talk to your organization’s administrator: your role may not include it. For anything else, write to your Arbol team.

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