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Get a campaign

Read one campaign: Agent, schedule, contact hours, retries and progress. expand=recipients adds its recipients in the order they were added, each with attempts, next attempt, error and latest call; continue with recipientsCursor (recipientsDirection reads the other way). Read it before update_campaign and send expectedVersion.

  • Scopes: any one of raiz:campaigns:read, raiz:campaigns:write
  • Credentials: an API key, a client-credentials token or a person's access token
  • Effect: read-only; safe to retry
  • Limits: response up to 1 MB
  • CLI: arbol raiz campaigns get · MCP tool: raiz_campaigns_get
GET
https://api.getarbol.com/v1/raiz/campaigns/{campaignId}

Authorization

  • Authorization
    string
    required
    Bearer <token>, where the token is an API key, a client-credentials token or a person's access token with any one of the scopes raiz:campaigns:read, raiz:campaigns:write. Get an API key.

Path parameters

  • campaignId
    string
    required

    Campaign id.

    pattern: ^cmp_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$

Query parameters

  • expand
    optional
    string

    Related data to include, comma-separated: recipients.

    pattern: ^(recipients)(,(recipients))*$
  • recipientsCursor
    optional
    string

    Opaque cursor the recipients expansion's pageInfo returned; omit it for its first page.

    maxLength: 4096
  • recipientsDirection
    optional
    forward
    or
    backward

    Direction to traverse the recipients expansion from the supplied cursor.

    default: "forward"
  • recipientsLimit
    optional
    integer

    Maximum recipients items in one page. Defaults to 100.

    maximum: 100 · minimum: 1 · default: 100

Returns

200

Successful operation.

JSON
  • success
    boolean
    required
  • data
    object
    required
    • agentId
      string
      required

      Agent id.

      pattern: ^agt_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
    • channelId
      string | null
      required

      The voice line calls leave from. Null: the Agent's own outbound line.

      pattern: ^(?:chn_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))|(?:agc)_(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
    • contactHours
      array of
      object
      required

      When calls may start, in the campaign's time zone. Empty: any time.

      • days
        array of
        MO
        or
        TU
        or
        WE
        or
        TH
        or
        FR
        or
        SA
        +1 more
        required
      • from
        string
        required

        Local start time, HH:MM, inclusive.

        pattern: ^([01][0-9]|2[0-3]):[0-5][0-9]$
      • to
        string
        required

        Local end time, HH:MM, exclusive (24:00 for midnight).

        pattern: ^(([01][0-9]|2[0-3]):[0-5][0-9]|24:00)$
    • createdAt
      string
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • endedAt
      string | null
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • firstMessage
      string | null
      required
    • id
      string
      required

      Campaign id.

      pattern: ^cmp_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
    • instructions
      string | null
      required
    • maxAttempts
      integer
      required
      maximum: 10 · minimum: 1
    • metadata
      object
      required

      Your own keys and labels for this resource (up to 50 keys of 40 characters; values up to 500 characters). Raíz never interprets them.

    • name
      string
      required
    • progress
      object
      required

      How many recipients are in each state.

      • completed
        integer
        required
        minimum: 0
      • failed
        integer
        required
        minimum: 0
      • inProgress
        integer
        required
        minimum: 0
      • pending
        integer
        required
        minimum: 0
      • recipients
        integer
        required
        minimum: 0
      • succeeded
        integer
        required

        Recipients whose latest call's analysis judged it successful.

        minimum: 0
    • retryAfterMinutes
      integer
      required
      minimum: 1
    • retryOn
      array of
      no_answer
      or
      failure
      required
    • scheduledEndAt
      string | null
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • scheduledStartAt
      string | null
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • startedAt
      string | null
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • status
      queued
      or
      running
      or
      paused
      or
      completed
      or
      cancelled
      or
      failed
      required

      queued: not started yet (or its start is scheduled). running: calling due recipients. paused: started, then paused; calls in progress finish. completed: no recipient is left to call.

    • timeZone
      string
      required
    • updatedAt
      string
      required

      An instant in RFC 3339 format, in UTC.

      format: date-time
    • version
      integer
      required
      minimum: 1
    • recipients
      optional
      object

      The campaign's recipients in the order they were added, each with its latest attempt. Present only when expanded.

      • data
        array of
        object
        required

        Items admitted by this resource contract within the verified organization.

        • address
          string
          required
        • attemptCount
          integer
          required
          minimum: 0
        • contactId
          string | null
          required

          Contact id.

          pattern: ^cnt_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
        • createdAt
          string
          required

          An instant in RFC 3339 format, in UTC.

          format: date-time
        • errorCode
          string | null
          required

          Why the recipient failed: NO_ANSWER or CALL_FAILED after its last attempt, CONTACT_SUPPRESSED when a suppression rule forbids the number.

        • firstMessage
          string | null
          required
        • id
          string
          required

          Campaign recipient id.

          pattern: ^rcp_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
        • instructions
          string | null
          required
        • lastAttempt
          object | null
          required

          The latest call to this recipient; its transcript is getConversation.

          • conversationId
            string
            required

            Conversation id.

            pattern: ^cnv_(?:[0-7][0-9a-hjkmnp-tv-z]{25}|(?:[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}|[a-f0-9]{32}))$
          • outcome
            success
            or
            failure
            or
            unknown
            or
            null
            required
          • startedAt
            string
            required

            An instant in RFC 3339 format, in UTC.

            format: date-time
          • status
            open
            or
            closed
            required
        • nextAttemptAt
          string | null
          required

          An instant in RFC 3339 format, in UTC.

          format: date-time
        • status
          pending
          or
          in_progress
          or
          completed
          or
          failed
          or
          cancelled
          required

          pending: waiting for its (next) call. in_progress: being called. completed: an attempt succeeded. failed: its attempts ran out, or it cannot be called.

        • updatedAt
          string
          required

          An instant in RFC 3339 format, in UTC.

          format: date-time
        • variables
          object
          required

          Values for the {{name}} variables the Agent's instructions, first message or this campaign's texts reference. Raíz always provides contact_name, contact_given_name, contact_id, contact_phone, conversation_id and bulletins (the business bulletins in force), which a recipient's values never replace.

      • object
        string
        required

        Discriminator for a resource list response.

      • pageInfo
        object
        required

        Opaque navigation cursors for this page’s stable keyset order.

        • hasNextPage
          boolean
          required

          Whether a later page exists in the current ordering.

        • hasPreviousPage
          boolean
          required

          Whether an earlier page exists in the current ordering.

        • nextCursor
          string | null
          required

          Opaque cursor for the next page, or null when there is none.

        • previousCursor
          string | null
          required

          Opaque cursor for the previous page, or null when there is none.

  • error
    null
    required
  • metadata
    object
    required
    • requestId
      string
      required

      Request correlation identifier, also sent as X-Request-Id.

400

  • INVALID_INPUT: The request does not match the published schema.
  • INVALID_CURSOR: The cursor is malformed or belongs to a different list.
JSON
  • error
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401

UNAUTHORIZED: A valid access token is required.
JSON
  • error
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403

FORBIDDEN: The token does not authorize this operation.
JSON
  • error
    required

    One of the following:

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404

  • NOT_FOUND: The requested operation does not exist.
  • RESOURCE_NOT_FOUND: The requested resource does not exist in this organization.
JSON
  • error
    required

    One of the following:

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405

HTTP_METHOD_NOT_ALLOWED: The HTTP method is not supported for this resource.
JSON
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    required

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413

REQUEST_TOO_LARGE: The request exceeds the allowed size.
JSON
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415

UNSUPPORTED_MEDIA_TYPE: The request content type is not supported.
JSON
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429

RATE_LIMITED: The request rate limit was exceeded. Try again later.
JSON
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500

INTERNAL_ERROR: The service could not complete the operation.
JSON
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    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object

502

OUTCOME_UNKNOWN: The operation may have been applied; check its result before repeating it.
JSON
  • error
    required

    One of the following:

    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object

503

  • UPSTREAM_UNAVAILABLE: The upstream service could not complete the request.
  • INTEGRATIONS_UNAVAILABLE: The organization's integrations cannot be read right now. Try again shortly.
JSON
  • error
    required

    One of the following:

    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object

504

UPSTREAM_TIMEOUT: The upstream service did not respond before its deadline.
JSON
  • error
    required

    One of the following:

    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object
    • object

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