Cancel an outbound batch

POST

outbound-batches

{id}

cancel

Cancel an outbound batch

curl --request POST \
  --url https://api.getarbol.com/v1/outbound-batches/{id}/cancel \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{}'

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({})
};

fetch('https://api.getarbol.com/v1/outbound-batches/{id}/cancel', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://api.getarbol.com/v1/outbound-batches/{id}/cancel"

payload = {}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

{
  "agentId": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "counts": {
    "calling": 4503599627370495,
    "cancelled": 4503599627370495,
    "completed": 4503599627370495,
    "failed": 4503599627370495,
    "pending": 4503599627370495,
    "total": 4503599627370495
  },
  "createdAt": "2026-08-29T14:30:00Z",
  "endAt": "2026-08-29T14:30:00Z",
  "firstMessage": "<string>",
  "fromChannelId": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "id": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "idempotencyKey": "<string>",
  "name": "<string>",
  "prompt": "<string>",
  "retries": 2,
  "retryDelaySeconds": 43230,
  "retryOn": [
    "noAnswer"
  ],
  "schedule": {
    "timezone": "America/Bogota",
    "windows": [
      {
        "days": [
          "mon"
        ],
        "end": "09:30",
        "start": "09:30"
      }
    ]
  },
  "startAt": "2026-08-29T14:30:00Z",
  "status": "queued",
  "updatedAt": "2026-08-29T14:30:00Z"
}

{
  "defined": true,
  "inferable": true,
  "code": "BAD_REQUEST",
  "status": 400,
  "message": "<string>",
  "data": {
    "issues": [
      {
        "code": "custom",
        "message": "<string>",
        "path": [
          "<string>"
        ]
      }
    ],
    "truncated": true
  }
}

{
  "defined": true,
  "inferable": true,
  "code": "UNAUTHORIZED",
  "status": 401,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "FORBIDDEN",
  "status": 403,
  "message": "<string>",
  "data": {
    "missingPermissions": [
      "agents:read"
    ]
  }
}

{
  "defined": true,
  "inferable": true,
  "code": "NOT_FOUND",
  "status": 404,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "CONFLICT",
  "status": 409,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "SERVICE_UNAVAILABLE",
  "status": 503,
  "message": "<string>",
  "data": "<unknown>"
}

Authorizations

Authorization

string

header

required

Organization-scoped Auth0 user access token issued to an approved first-party client or exchanged by a trusted OBO resource server.

Path Parameters

string

required

Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup determine its resource type.

Maximum string length: 64

Pattern: ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$

Example:

"agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31"

Body

application/json

The body is of type object.

Response

agentId

string

required

Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup determine its resource type.

Maximum string length: 64

Pattern: ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$

Example:

"agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31"

counts

Outbound batch recipient counts · object

required

Show child attributes

createdAt

string<date-time>

required

ISO 8601 timestamp with an explicit UTC offset.

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d:[0-5]\d(?:\.\d+)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$

Example:

"2026-08-29T14:30:00Z"

endAt

string<date-time> | null

required

ISO 8601 timestamp with an explicit UTC offset.

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d:[0-5]\d(?:\.\d+)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$

Example:

"2026-08-29T14:30:00Z"

firstMessage

string | null

required

Required string length: 1 - 2000

fromChannelId

string | null

required

Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup determine its resource type.

Maximum string length: 64

Pattern: ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$

Example:

"agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31"

string

required

Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup determine its resource type.

Maximum string length: 64

Pattern: ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$

Example:

"agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31"

idempotencyKey

string | null

required

Maximum string length: 200

name

string

required

Maximum string length: 200

prompt

string | null

required

Required string length: 1 - 20000

retries

integer

required

Required range: 0 <= x <= 5

retryDelaySeconds

integer

required

Required range: 60 <= x <= 86400

retryOn

enum<string>[]

required

Maximum array length: 2

Available options:

noAnswer,

failure

schedule

Calling schedule · object | null

required

Weekday windows on the wall clock of timezone. Example: Monday and Tuesday 04:00-14:00 and 20:00-22:00, Friday 10:00-11:00.

Show child attributes

startAt

string<date-time> | null

required

ISO 8601 timestamp with an explicit UTC offset.

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d:[0-5]\d(?:\.\d+)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$

Example:

"2026-08-29T14:30:00Z"

status

enum<string>

required

queued: no call placed yet. running: at least one call placed. completed: every recipient settled. cancelled: pending recipients were dropped; calls already placed finish normally.

Available options:

queued,

running,

completed,

cancelled

updatedAt

string<date-time>

required

ISO 8601 timestamp with an explicit UTC offset.

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d:[0-5]\d(?:\.\d+)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$

Example:

"2026-08-29T14:30:00Z"

Cancel an outbound batch

curl --request POST \
  --url https://api.getarbol.com/v1/outbound-batches/{id}/cancel \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{}'

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({})
};

fetch('https://api.getarbol.com/v1/outbound-batches/{id}/cancel', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://api.getarbol.com/v1/outbound-batches/{id}/cancel"

payload = {}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

{
  "agentId": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "counts": {
    "calling": 4503599627370495,
    "cancelled": 4503599627370495,
    "completed": 4503599627370495,
    "failed": 4503599627370495,
    "pending": 4503599627370495,
    "total": 4503599627370495
  },
  "createdAt": "2026-08-29T14:30:00Z",
  "endAt": "2026-08-29T14:30:00Z",
  "firstMessage": "<string>",
  "fromChannelId": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "id": "agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31",
  "idempotencyKey": "<string>",
  "name": "<string>",
  "prompt": "<string>",
  "retries": 2,
  "retryDelaySeconds": 43230,
  "retryOn": [
    "noAnswer"
  ],
  "schedule": {
    "timezone": "America/Bogota",
    "windows": [
      {
        "days": [
          "mon"
        ],
        "end": "09:30",
        "start": "09:30"
      }
    ]
  },
  "startAt": "2026-08-29T14:30:00Z",
  "status": "queued",
  "updatedAt": "2026-08-29T14:30:00Z"
}

{
  "defined": true,
  "inferable": true,
  "code": "BAD_REQUEST",
  "status": 400,
  "message": "<string>",
  "data": {
    "issues": [
      {
        "code": "custom",
        "message": "<string>",
        "path": [
          "<string>"
        ]
      }
    ],
    "truncated": true
  }
}

{
  "defined": true,
  "inferable": true,
  "code": "UNAUTHORIZED",
  "status": 401,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "FORBIDDEN",
  "status": 403,
  "message": "<string>",
  "data": {
    "missingPermissions": [
      "agents:read"
    ]
  }
}

{
  "defined": true,
  "inferable": true,
  "code": "NOT_FOUND",
  "status": 404,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "CONFLICT",
  "status": 409,
  "message": "<string>",
  "data": "<unknown>"
}

{
  "defined": true,
  "inferable": true,
  "code": "SERVICE_UNAVAILABLE",
  "status": 503,
  "message": "<string>",
  "data": "<unknown>"
}

Overview

Endpoints

Cancel an outbound batch

Authorizations

Path Parameters

Body

Response