Create the Agent channel
Connects a carrier number, SIP trunk, or WhatsApp endpoint for the verified Organization under agents:write and channels:write. Omit agentId to connect it unassigned and attach an Agent later; several endpoints may route to the same Agent. Provider onboarding has no idempotency key, so confirm an uncertain response before retrying.
Authorizations
Organization-scoped Auth0 user access token issued to an approved first-party client or exchanged by a trusted OBO resource server.
Body
- Create number channel input
- Create SIP channel input
- Create WhatsApp channel input
Connects a managed voice number as an Agent channel.
1 - 1601 - 2000"number"International telephone number in E.164 form.
^\+[1-9]\d{7,14}$"+573001234567"
Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup determine its resource type.
64^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$"agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31"
1 - 160Response
OK
Created channel plus a human setup capability when the provider requires one.