---
title: "View reports"
description: "See how many appointments there were and how they ended, who didn't come or cancelled, how full the agendas are and who booked, and export the lists."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.getarbol.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View reports

Reports answer each week's or month's questions: how many appointments there were, who didn't come and why, how full the agendas are. Use them to prepare a team meeting or review a service.

## Before you start

- Your organization must use reports. If you don't see **Reportes** (reports) in the menu, someone with **Administración** can turn them on in **Configuración** › **Institución y funciones**.
- Every Agenda role sees the reports.

## Steps

1. In the menu, click **Reportes**.

2. Pick the **Periodo** (period): **Últimos 7 días** (last 7 days), **Últimos 30 días**, **Este mes** (this month), **Mes anterior** (last month), **Próximos 7 días** (next 7 days), among others.

3. Look at the numbers at the top: **Citas** (appointments), **Atendidas** (seen), **Canceladas** (cancelled) and **No asistió** (no-show), with the difference from the previous period. Click a number to see those appointments in their report: **Citas** and **Atendidas** open **Volumen de citas** (appointment volume); **Canceladas** and **No asistió**, **Inasistencias y cancelaciones** (no-shows and cancellations). **Atendidas** also counts appointments in **Llegó** (arrived).

4. Open the report that answers your question with **Ver reporte** (view report).

## The reports

| Report | The question it answers |
| --- | --- |
| **Volumen de citas** | How many appointments were there and how did they end? |
| **Inasistencias y cancelaciones** | Who didn't come or cancelled, and why? |
| **Ocupación** | How full are the agendas? |
| **Entidades y canales** | Who pays, and how do appointments come in? |
| **Servicios y profesionales** | What gets booked most, and with whom? |
| **Equipo** | Who booked, cancelled or marked no-shows? |

Inside each report you can filter by **Profesional o sala** (professional or room), by **Servicio** and, if your organization has several sites, by site. Below is the list of appointments the report counts; click one to open it.

## Export

- **Exportar resumen** (export summary) downloads the report's numbers as a CSV file, which opens in any spreadsheet.
- **Exportar citas** (export appointments) downloads the report's list of appointments, with its filters.

The file contains patient data: store it and share it only with people allowed to see it.

## Common problems

**A report says «Nada con estos filtros» (nothing with these filters).** Try another agenda, service or site, or a longer period.

**You don't see Reportes in the menu.** Your organization doesn't have them turned on.

Source: https://docs.getarbol.com/en/agenda/reports/index.mdx