> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getarbol.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Process a conversation

> Analyzes synchronously or starts/restarts durable post-processing for one tenant-owned Conversation under conversations:write, contacts:write, and facts:write. Full mode may write Contact and Fact state and has no request idempotency key; inspect workflow status before retrying.



## OpenAPI

````yaml https://api.getarbol.com/openapi.json post /conversations/{id}/process
openapi: 3.1.2
info:
  contact:
    email: support@getarbol.com
    name: Arbol
    url: https://docs.getarbol.com
  description: >-
    Provider-neutral API for creating and operating Arbol agents, contacts,
    conversations, channels, knowledge, integrations, and evaluations. Every
    request is bound to one Auth0 Organization.
  title: Arbol API
  version: 1.0.0
servers:
  - description: Production
    url: https://api.getarbol.com/v1
security: []
paths:
  /conversations/{id}/process:
    post:
      tags:
        - Conversations
      summary: Process a conversation
      description: >-
        Analyzes synchronously or starts/restarts durable post-processing for
        one tenant-owned Conversation under conversations:write, contacts:write,
        and facts:write. Full mode may write Contact and Fact state and has no
        request idempotency key; inspect workflow status before retrying.
      operationId: processConversation
      parameters:
        - in: path
          required: true
          name: id
          schema:
            $ref: '#/components/schemas/ArbolResourceId'
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                mode:
                  default: full
                  type: string
                  enum:
                    - analysis
                    - full
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ProcessConversationOutput'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '400':
          description: >-
            Inferable validation failure or a non-inferable malformed transport
            request.
          content:
            application/json:
              schema:
                oneOf:
                  - oneOf:
                      - $ref: '#/components/schemas/BadRequest'
                      - $ref: '#/components/schemas/UndefinedError'
                  - $ref: '#/components/schemas/TransportBadRequestError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '401':
          description: Authentication is required.
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/Unauthorized'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '403':
          description: The caller is not allowed to perform this operation.
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/Forbidden'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '404':
          description: Conversation not found
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/NotFound'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '409':
          description: Conversation processing is already in progress
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/Conflict3'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '413':
          $ref: '#/components/responses/TransportPayloadTooLarge'
        '415':
          $ref: '#/components/responses/TransportUnsupportedMediaType'
        '429':
          description: '429'
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/TooManyRequests'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '503':
          description: Conversation processing is unavailable
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/ServiceUnavailable'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
      security:
        - userOAuth:
            - org:use
            - conversations:write
            - contacts:write
            - facts:write
        - machineOAuth:
            - conversations:write
            - contacts:write
            - facts:write
components:
  schemas:
    ArbolResourceId:
      type: string
      maxLength: 64
      pattern: >-
        ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$
      description: >-
        Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup
        determine its resource type.
      examples:
        - agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31
      title: Arbol resource ID
    ProcessConversationOutput:
      oneOf:
        - type: object
          properties:
            contactNameApplied:
              type: boolean
            conversationId:
              $ref: '#/components/schemas/ArbolResourceId'
            facts:
              maxItems: 100
              type: array
              items:
                type: object
                properties:
                  confidence:
                    type: number
                    minimum: 0
                    maximum: 1
                  definitionId:
                    $ref: '#/components/schemas/ArbolResourceId'
                  identifier:
                    type: string
                    maxLength: 160
                  kind:
                    type: string
                    maxLength: 40
                  reason:
                    type: string
                    maxLength: 2000
                  value:
                    type: string
                    maxLength: 4000
                required:
                  - confidence
                  - definitionId
                  - identifier
                  - kind
                  - reason
                  - value
                additionalProperties: false
            insufficientEvidence:
              type: boolean
            summary:
              type: string
              maxLength: 8000
            title:
              type: string
              maxLength: 500
            mode:
              type: string
              const: analysis
          required:
            - contactNameApplied
            - conversationId
            - facts
            - insufficientEvidence
            - summary
            - title
            - mode
          additionalProperties: false
        - type: object
          properties:
            instanceId:
              type: string
              minLength: 1
              maxLength: 200
            status:
              type: string
              enum:
                - created
                - restarted
            mode:
              type: string
              const: full
          required:
            - instanceId
            - status
            - mode
          additionalProperties: false
      description: >-
        Immediate analysis data or the durable workflow instance accepted for
        processing.
      title: Process conversation output
    BadRequest:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: BAD_REQUEST
        status:
          const: 400
        message:
          type: string
        data:
          type: object
          properties:
            issues:
              maxItems: 20
              type: array
              items:
                type: object
                properties:
                  message:
                    type: string
                    maxLength: 500
                  path:
                    maxItems: 16
                    type: array
                    items:
                      anyOf:
                        - type: string
                          maxLength: 120
                        - type: integer
                          minimum: -9007199254740991
                          maximum: 9007199254740991
                required:
                  - message
                additionalProperties: false
            truncated:
              type: boolean
          required:
            - issues
            - truncated
          additionalProperties: false
      required:
        - defined
        - inferable
        - code
        - status
        - message
        - data
    UndefinedError:
      type: object
      properties:
        defined:
          const: false
        inferable:
          type: boolean
        code:
          type: string
        status:
          type: number
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    TransportBadRequestError:
      additionalProperties: false
      properties:
        code:
          const: BAD_REQUEST
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
    Unauthorized:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: UNAUTHORIZED
        status:
          const: 401
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    Forbidden:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: FORBIDDEN
        status:
          const: 403
        message:
          type: string
        data:
          type: object
          properties:
            missingPermissions:
              maxItems: 10
              type: array
              items:
                $ref: '#/components/schemas/AuthPermission'
          required:
            - missingPermissions
          additionalProperties: false
      required:
        - defined
        - inferable
        - code
        - status
        - message
    NotFound:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: NOT_FOUND
        status:
          const: 404
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    Conflict3:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: CONFLICT
        status:
          const: 409
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    TooManyRequests:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: TOO_MANY_REQUESTS
        status:
          const: 429
        message:
          type: string
        data:
          type: object
          properties:
            retryAfterSeconds:
              type: integer
              exclusiveMinimum: 0
              maximum: 3600
          required:
            - retryAfterSeconds
          additionalProperties: false
      required:
        - defined
        - inferable
        - code
        - status
        - message
        - data
    ServiceUnavailable:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: SERVICE_UNAVAILABLE
        status:
          const: 503
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    AuthPermission:
      type: string
      enum:
        - agent-evaluations:read
        - agent-evaluations:run
        - agent-evaluations:write
        - agents:read
        - agents:write
        - analytics:read
        - arbi:use
        - channels:read
        - channels:write
        - contacts:read
        - contacts:write
        - conversations:read
        - conversations:transcript
        - conversations:write
        - definitions:read
        - definitions:write
        - facts:read
        - facts:write
        - integrations:read
        - integrations:write
        - knowledge:read
        - knowledge:write
        - org:manage
        - org:use
      description: >-
        One permission from the closed Arbol API vocabulary accepted from a
        verified Auth0 token.
      examples:
        - agents:read
      title: API permission
    TransportPayloadTooLargeError:
      additionalProperties: false
      properties:
        code:
          const: PAYLOAD_TOO_LARGE
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
    TransportUnsupportedMediaTypeError:
      additionalProperties: false
      properties:
        code:
          const: UNSUPPORTED_MEDIA_TYPE
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
  headers:
    RequestId:
      description: >-
        Opaque request correlation identifier. Include it when contacting Arbol
        support.
      schema:
        type: string
        maxLength: 128
  responses:
    TransportPayloadTooLarge:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TransportPayloadTooLargeError'
      description: The request body exceeds the API transport limit.
      headers:
        X-Request-Id:
          $ref: '#/components/headers/RequestId'
    TransportUnsupportedMediaType:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TransportUnsupportedMediaTypeError'
      description: The request media type is not supported.
      headers:
        X-Request-Id:
          $ref: '#/components/headers/RequestId'
  securitySchemes:
    userOAuth:
      description: >-
        Organization-scoped Auth0 user access token issued to an approved
        first-party client or exchanged by a trusted OBO resource server.
      flows:
        authorizationCode:
          authorizationUrl: https://auth.getarbol.com/authorize
          scopes:
            agent-evaluations:read: Read Agent evaluation suites, runs, and results.
            agent-evaluations:run: Execute and cancel Agent evaluation runs.
            agent-evaluations:write: Create and update Agent evaluation suites.
            agents:read: Read Agents and their explicitly requested expansions.
            agents:write: Create, update, and delete Agents.
            analytics:read: Read organization analytics.
            arbi:use: Use the personal Arbi workspace.
            channels:read: Read Agent channels.
            channels:write: Create, update, authorize, and delete Agent channels.
            contacts:read: Read Contacts and their explicitly requested expansions.
            contacts:write: Create, update, merge, import, and delete Contacts.
            conversations:read: Read Conversation metadata.
            conversations:transcript: Read Conversation messages and media evidence.
            conversations:write: Create and process Conversations.
            definitions:read: Read Definitions and Definition usage.
            definitions:write: Create, update, and retire Definitions.
            facts:read: Read current and historical Facts.
            facts:write: Assert typed Facts.
            integrations:read: Discover integrations, tools, accounts, and tool-bearing evidence.
            integrations:write: Authorize accounts and assign exact tool access.
            knowledge:read: Read Knowledge documents and search indexed content.
            knowledge:write: Create, index, update, and delete Knowledge documents.
            org:manage: Update the Organization and administer its members.
            org:use: Use Arbol as a member of the selected Auth0 Organization.
          tokenUrl: https://auth.getarbol.com/oauth/token
      type: oauth2
    machineOAuth:
      description: >-
        Organization-bound Auth0 client-credentials token. The client grant must
        contain every operation scope.
      flows:
        clientCredentials:
          scopes:
            agent-evaluations:read: Read Agent evaluation suites, runs, and results.
            agent-evaluations:run: Execute and cancel Agent evaluation runs.
            agent-evaluations:write: Create and update Agent evaluation suites.
            agents:read: Read Agents and their explicitly requested expansions.
            agents:write: Create, update, and delete Agents.
            analytics:read: Read organization analytics.
            channels:read: Read Agent channels.
            channels:write: Create, update, authorize, and delete Agent channels.
            contacts:read: Read Contacts and their explicitly requested expansions.
            contacts:write: Create, update, merge, import, and delete Contacts.
            conversations:read: Read Conversation metadata.
            conversations:transcript: Read Conversation messages and media evidence.
            conversations:write: Create and process Conversations.
            definitions:read: Read Definitions and Definition usage.
            definitions:write: Create, update, and retire Definitions.
            facts:read: Read current and historical Facts.
            facts:write: Assert typed Facts.
            integrations:read: Discover integrations, tools, accounts, and tool-bearing evidence.
            integrations:write: Authorize accounts and assign exact tool access.
            knowledge:read: Read Knowledge documents and search indexed content.
            knowledge:write: Create, index, update, and delete Knowledge documents.
            org:manage: Update the Organization and administer its members.
          tokenUrl: https://auth.getarbol.com/oauth/token
      type: oauth2

````