> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getarbol.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Query analytics

> Returns only the requested tenant-scoped analytics sections under analytics:read and resolves their shared time window once. It performs no writes and is safe to retry with the same body.



## OpenAPI

````yaml https://api.getarbol.com/openapi.json post /analytics/query
openapi: 3.1.2
info:
  contact:
    email: support@getarbol.com
    name: Arbol
    url: https://docs.getarbol.com
  description: >-
    Provider-neutral API for creating and operating Arbol agents, contacts,
    conversations, channels, knowledge, integrations, and evaluations. Every
    request is bound to one Auth0 Organization.
  title: Arbol API
  version: 1.0.0
servers:
  - description: Production
    url: https://api.getarbol.com/v1
security: []
paths:
  /analytics/query:
    post:
      tags:
        - Analytics
      summary: Query analytics
      description: >-
        Returns only the requested tenant-scoped analytics sections under
        analytics:read and resolves their shared time window once. It performs
        no writes and is safe to retry with the same body.
      operationId: queryAnalytics
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AnalyticsQueryInput'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AnalyticsQueryResult'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '400':
          description: >-
            Inferable validation failure or a non-inferable malformed transport
            request.
          content:
            application/json:
              schema:
                oneOf:
                  - oneOf:
                      - $ref: '#/components/schemas/BadRequest'
                      - $ref: '#/components/schemas/UndefinedError'
                  - $ref: '#/components/schemas/TransportBadRequestError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '401':
          description: Authentication is required.
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/Unauthorized'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '403':
          description: The caller is not allowed to perform this operation.
          content:
            application/json:
              schema:
                oneOf:
                  - $ref: '#/components/schemas/Forbidden'
                  - $ref: '#/components/schemas/UndefinedError'
          headers:
            X-Request-Id:
              $ref: '#/components/headers/RequestId'
        '413':
          $ref: '#/components/responses/TransportPayloadTooLarge'
        '415':
          $ref: '#/components/responses/TransportUnsupportedMediaType'
      security:
        - userOAuth:
            - org:use
            - analytics:read
        - machineOAuth:
            - analytics:read
components:
  schemas:
    AnalyticsQueryInput:
      type: object
      properties:
        agentId:
          $ref: '#/components/schemas/ArbolResourceId'
        channelKind:
          $ref: '#/components/schemas/ChannelKind'
        from:
          $ref: '#/components/schemas/IsoDatetime'
        granularity:
          $ref: '#/components/schemas/AnalyticsGranularity'
        metric:
          $ref: '#/components/schemas/AnalyticsMetric'
          default: conversations
        sections:
          minItems: 1
          maxItems: 4
          type: array
          items:
            $ref: '#/components/schemas/AnalyticsSection'
        timezone:
          default: UTC
          type: string
          const: UTC
        to:
          $ref: '#/components/schemas/IsoDatetime'
      required:
        - sections
      additionalProperties: false
      description: >-
        A bounded set of analytics projections over one shared half-open time
        window.
      examples:
        - granularity: day
          metric: conversations
          sections:
            - summary
            - chart
          timezone: UTC
      title: Analytics query
    AnalyticsQueryResult:
      type: object
      properties:
        agentPerformance:
          maxItems: 500
          type: array
          items:
            type: object
            properties:
              agentId:
                $ref: '#/components/schemas/ArbolResourceId'
              averageDurationSeconds:
                type: number
                minimum: 0
              conversations:
                type: integer
                minimum: 0
                maximum: 9007199254740991
              lastActiveAt:
                anyOf:
                  - $ref: '#/components/schemas/IsoDatetime'
                  - type: 'null'
              name:
                type: string
                minLength: 1
                maxLength: 200
              successRate:
                type: number
                minimum: 0
                maximum: 1
            required:
              - agentId
              - averageDurationSeconds
              - conversations
              - lastActiveAt
              - name
              - successRate
            additionalProperties: false
        chart:
          type: object
          properties:
            metric:
              $ref: '#/components/schemas/AnalyticsMetric'
            points:
              maxItems: 10000
              type: array
              items:
                type: object
                properties:
                  date:
                    type: string
                    minLength: 1
                    maxLength: 64
                  value:
                    type: number
                required:
                  - date
                  - value
                additionalProperties: false
          required:
            - metric
            - points
          additionalProperties: false
        statusBreakdown:
          maxItems: 50
          type: array
          items:
            type: object
            properties:
              count:
                type: integer
                minimum: 0
                maximum: 9007199254740991
              key:
                type: string
                minLength: 1
                maxLength: 100
            required:
              - count
              - key
            additionalProperties: false
        summary:
          type: object
          properties:
            averageDurationSeconds:
              type: number
              minimum: 0
            contacts:
              type: integer
              minimum: 0
              maximum: 9007199254740991
            conversations:
              type: integer
              minimum: 0
              maximum: 9007199254740991
            messages:
              type: integer
              minimum: 0
              maximum: 9007199254740991
            successRate:
              type: number
              minimum: 0
              maximum: 1
          required:
            - averageDurationSeconds
            - contacts
            - conversations
            - messages
            - successRate
          additionalProperties: false
        window:
          type: object
          properties:
            from:
              $ref: '#/components/schemas/IsoDatetime'
            granularity:
              $ref: '#/components/schemas/AnalyticsGranularity'
            timezone:
              type: string
              const: UTC
            to:
              $ref: '#/components/schemas/IsoDatetime'
          required:
            - from
            - granularity
            - timezone
            - to
          additionalProperties: false
      required:
        - window
      additionalProperties: false
      description: >-
        Only the requested analytics sections, all resolved over the same
        returned window.
      title: Analytics query result
    BadRequest:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: BAD_REQUEST
        status:
          const: 400
        message:
          type: string
        data:
          type: object
          properties:
            issues:
              maxItems: 20
              type: array
              items:
                type: object
                properties:
                  message:
                    type: string
                    maxLength: 500
                  path:
                    maxItems: 16
                    type: array
                    items:
                      anyOf:
                        - type: string
                          maxLength: 120
                        - type: integer
                          minimum: -9007199254740991
                          maximum: 9007199254740991
                required:
                  - message
                additionalProperties: false
            truncated:
              type: boolean
          required:
            - issues
            - truncated
          additionalProperties: false
      required:
        - defined
        - inferable
        - code
        - status
        - message
        - data
    UndefinedError:
      type: object
      properties:
        defined:
          const: false
        inferable:
          type: boolean
        code:
          type: string
        status:
          type: number
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    TransportBadRequestError:
      additionalProperties: false
      properties:
        code:
          const: BAD_REQUEST
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
    Unauthorized:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: UNAUTHORIZED
        status:
          const: 401
        message:
          type: string
        data: {}
      required:
        - defined
        - inferable
        - code
        - status
        - message
    Forbidden:
      type: object
      properties:
        defined:
          const: true
        inferable:
          type: boolean
        code:
          const: FORBIDDEN
        status:
          const: 403
        message:
          type: string
        data:
          type: object
          properties:
            missingPermissions:
              maxItems: 10
              type: array
              items:
                $ref: '#/components/schemas/AuthPermission'
          required:
            - missingPermissions
          additionalProperties: false
      required:
        - defined
        - inferable
        - code
        - status
        - message
    ArbolResourceId:
      type: string
      maxLength: 64
      pattern: >-
        ^[a-z][a-z0-9]{1,15}_[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$
      description: >-
        Opaque Arbol resource identifier; the endpoint and tenant-scoped lookup
        determine its resource type.
      examples:
        - agt_018f47a2-4f4d-7d61-9e2c-1d7b8e9a0c31
      title: Arbol resource ID
    ChannelKind:
      type: string
      enum:
        - voice
        - whatsapp
        - telegram
        - slack
        - email
        - web
      description: Conversation transport family.
      examples:
        - voice
      title: Channel kind
    IsoDatetime:
      type: string
      format: date-time
      pattern: >-
        ^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d:[0-5]\d(?:\.\d+)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$
      description: ISO 8601 timestamp with an explicit UTC offset.
      examples:
        - '2026-08-29T14:30:00Z'
      title: ISO timestamp
    AnalyticsGranularity:
      type: string
      enum:
        - hour
        - day
        - week
        - month
      description: Bucket size used for an analytics chart window.
      examples:
        - day
      title: Analytics granularity
    AnalyticsMetric:
      type: string
      enum:
        - conversations
        - messages
        - duration
        - success_rate
      description: Measure aggregated into analytics chart points.
      examples:
        - conversations
      title: Analytics metric
    AnalyticsSection:
      type: string
      enum:
        - summary
        - chart
        - statusBreakdown
        - agentPerformance
      description: Typed projection requested from the analytics query.
      examples:
        - summary
      title: Analytics section
    AuthPermission:
      type: string
      enum:
        - agent-evaluations:read
        - agent-evaluations:run
        - agent-evaluations:write
        - agents:read
        - agents:write
        - analytics:read
        - arbi:use
        - channels:read
        - channels:write
        - contacts:read
        - contacts:write
        - conversations:read
        - conversations:transcript
        - conversations:write
        - definitions:read
        - definitions:write
        - facts:read
        - facts:write
        - integrations:read
        - integrations:write
        - knowledge:read
        - knowledge:write
        - org:manage
        - org:use
      description: >-
        One permission from the closed Arbol API vocabulary accepted from a
        verified Auth0 token.
      examples:
        - agents:read
      title: API permission
    TransportPayloadTooLargeError:
      additionalProperties: false
      properties:
        code:
          const: PAYLOAD_TOO_LARGE
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
    TransportUnsupportedMediaTypeError:
      additionalProperties: false
      properties:
        code:
          const: UNSUPPORTED_MEDIA_TYPE
        data: {}
        defined:
          const: false
        inferable:
          const: false
        message:
          type: string
      required:
        - defined
        - inferable
        - code
        - message
      type: object
  headers:
    RequestId:
      description: >-
        Opaque request correlation identifier. Include it when contacting Arbol
        support.
      schema:
        type: string
        maxLength: 128
  responses:
    TransportPayloadTooLarge:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TransportPayloadTooLargeError'
      description: The request body exceeds the API transport limit.
      headers:
        X-Request-Id:
          $ref: '#/components/headers/RequestId'
    TransportUnsupportedMediaType:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TransportUnsupportedMediaTypeError'
      description: The request media type is not supported.
      headers:
        X-Request-Id:
          $ref: '#/components/headers/RequestId'
  securitySchemes:
    userOAuth:
      description: >-
        Organization-scoped Auth0 user access token issued to an approved
        first-party client or exchanged by a trusted OBO resource server.
      flows:
        authorizationCode:
          authorizationUrl: https://auth.getarbol.com/authorize
          scopes:
            agent-evaluations:read: Read Agent evaluation suites, runs, and results.
            agent-evaluations:run: Execute and cancel Agent evaluation runs.
            agent-evaluations:write: Create and update Agent evaluation suites.
            agents:read: Read Agents and their explicitly requested expansions.
            agents:write: Create, update, and delete Agents.
            analytics:read: Read organization analytics.
            arbi:use: Use the personal Arbi workspace.
            channels:read: Read Agent channels.
            channels:write: Create, update, authorize, and delete Agent channels.
            contacts:read: Read Contacts and their explicitly requested expansions.
            contacts:write: Create, update, merge, import, and delete Contacts.
            conversations:read: Read Conversation metadata.
            conversations:transcript: Read Conversation messages and media evidence.
            conversations:write: Create and process Conversations.
            definitions:read: Read Definitions and Definition usage.
            definitions:write: Create, update, and retire Definitions.
            facts:read: Read current and historical Facts.
            facts:write: Assert typed Facts.
            integrations:read: Discover integrations, tools, accounts, and tool-bearing evidence.
            integrations:write: Authorize accounts and assign exact tool access.
            knowledge:read: Read Knowledge documents and search indexed content.
            knowledge:write: Create, index, update, and delete Knowledge documents.
            org:manage: Update the Organization and administer its members.
            org:use: Use Arbol as a member of the selected Auth0 Organization.
          tokenUrl: https://auth.getarbol.com/oauth/token
      type: oauth2
    machineOAuth:
      description: >-
        Organization-bound Auth0 client-credentials token. The client grant must
        contain every operation scope.
      flows:
        clientCredentials:
          scopes:
            agent-evaluations:read: Read Agent evaluation suites, runs, and results.
            agent-evaluations:run: Execute and cancel Agent evaluation runs.
            agent-evaluations:write: Create and update Agent evaluation suites.
            agents:read: Read Agents and their explicitly requested expansions.
            agents:write: Create, update, and delete Agents.
            analytics:read: Read organization analytics.
            channels:read: Read Agent channels.
            channels:write: Create, update, authorize, and delete Agent channels.
            contacts:read: Read Contacts and their explicitly requested expansions.
            contacts:write: Create, update, merge, import, and delete Contacts.
            conversations:read: Read Conversation metadata.
            conversations:transcript: Read Conversation messages and media evidence.
            conversations:write: Create and process Conversations.
            definitions:read: Read Definitions and Definition usage.
            definitions:write: Create, update, and retire Definitions.
            facts:read: Read current and historical Facts.
            facts:write: Assert typed Facts.
            integrations:read: Discover integrations, tools, accounts, and tool-bearing evidence.
            integrations:write: Authorize accounts and assign exact tool access.
            knowledge:read: Read Knowledge documents and search indexed content.
            knowledge:write: Create, index, update, and delete Knowledge documents.
            org:manage: Update the Organization and administer its members.
          tokenUrl: https://auth.getarbol.com/oauth/token
      type: oauth2

````